Shipping Policy
Know the cost, the preparation window and the time in transit before ordering.
Effective date: October 12, 2026. This policy applies to orders placed with Corvessia, operated by Chengdu Huanhuan Youxuan Trading Co., Ltd..
Where we ship
Our current sales and shipping destination is the United States. Availability for your particular address and order is determined at checkout. If checkout cannot quote delivery to your address, do not assume an order can be shipped there; contact us before ordering.
Shipping charges in USD
| Service | Discounted merchandise subtotal | Shipping charge |
|---|---|---|
| Standard | Under $50.00 | $5.99 |
| Standard | $50.00 or more | Free |
| Expedited | Any eligible subtotal | $7.99 |
The free-standard-shipping threshold uses the merchandise subtotal after discounts, excluding shipping and taxes. The final delivery charge and any applicable taxes are shown before payment. Expedited service does not remove preparation time and does not carry a guaranteed arrival date.
Preparation and transport are separate
| Stage | Planning window | When it begins |
|---|---|---|
| Order preparation | 5–10 business days | After order/payment confirmation, subject to needed information |
| Standard carrier transport | 10–15 business days | After dispatch |
| Combined standard planning window | 15–25 business days | Preparation plus transport |
Preparation and carrier transport run consecutively. The combined standard planning window is 15–25 business days, rather than 10–15 business days from ordering. These are planning estimates, not guaranteed delivery dates.
Business days and exceptions
Business days are Monday to Friday, excluding public holidays affecting preparation or the carrier route. Weekends, holidays, address verification, missing order information, customs processing where applicable, weather and carrier disruptions may extend the planning window. We will use your order contact details for information needed to proceed.
Dispatch and tracking
When your order is dispatched and tracking is available, shipment details are provided through the order notification or order-status page. A label-created event does not always mean the carrier has received the parcel; allow time for the first scan. Separate parcels, if used, may arrive at different times.
Address changes and cancellations
Contact service@corvessia.com promptly with your order number if you need to correct an address or request cancellation. We can only make changes before the relevant fulfillment step has progressed. A request is not confirmed until we reply. Once dispatched, carrier options may be limited and a cancellation may need to follow the return process.
Delay, loss, damage or incorrect delivery
If tracking stalls, a parcel does not arrive within the planning window, or an item arrives damaged or incorrect, contact us with the order number and tracking details. Retain packaging and provide photographs of damage where useful. We will review the case and coordinate the appropriate investigation and remedy. Do not discard the item before the issue is resolved. Your mandatory consumer rights remain unaffected.
Taxes and other charges
Prices and shipping fees are in USD. Applicable taxes shown at checkout are part of the final total. Any separately assessed import or carrier charges, if applicable to the route, will be handled according to applicable law and the terms communicated for the order. We do not promise that every shipment is free of such charges.
Related policies
For return requests, review our Return Policy. For an existing order, our Order Support page explains the information to send.