FAQ
Practical answers for choosing, ordering and looking after your essentials.
What does Corvessia sell?
We focus on computer mice and mouse pads. Use the Mice and Mouse Pads collections to compare visual designs, or browse All Products to see the full assortment.
Are the catalog images real product photographs?
The catalog uses AI-generated concept illustrations. They depict design and styling; they are not evidence of inspected stock, technical specifications or included props. Read the listing and ask about any detail essential to your purchase.
How do I check mouse compatibility?
Check the actual connection method and operating-system requirements stated for the item. A mouse silhouette does not establish whether it is wired, wireless, Bluetooth, rechargeable or compatible with a particular system. Contact us if those details are not listed.
Can I buy a matching mouse and pad?
Yes, items can be selected separately. Coordinate a color family or choose a deliberate contrast. A styling combination is not a packaged bundle unless expressly offered as one.
Where do you ship and what does it cost?
We currently ship to eligible United States addresses. Standard shipping is $5.99 below a $50 discounted merchandise subtotal and free at $50 or more. Expedited shipping is $7.99 when available at checkout. All amounts are USD.
How long should I plan for?
Order preparation is 5–10 business days after confirmation, subject to needed information. Standard carrier transit is 10–15 business days after dispatch. Together, plan for 15–25 business days. These stages are separate and dates are estimates.
Can I change my address?
Email us immediately with the order number. We will check whether fulfillment has progressed. A request is not confirmed until we reply, and we may be unable to change a dispatched shipment.
How do returns work?
Request a return by email within 30 days after delivery. Our company address in Chengdu, China is the default return address. Personal-preference return postage is paid by the buyer. See the full Return Policy before shipping an item.
What if my item is damaged?
Keep the item and packaging and contact us with your order number, a description and useful photos. We will review the case and explain the remedy and postage arrangements. Mandatory rights are preserved.
How do I manage privacy choices?
Use the Privacy Choices page for available Shopify data-sharing controls. For access, correction or deletion requests, email us. Marketing emails also include an unsubscribe option.